We want to thank you. Thanks because maybe you are one of those professionals who are at the foot of the canyon now to take care of all of us. Thank you because, if that is not your case, your generosity staying at home is key to protecting us all.
We are all concerned about the fear of contagion, and also about the uncertainty of what we will experience when daily activity resumes. At By Peppas we share this double concern.
To protect the continuity of the work of the people in our team, and to help the economic cycle not stop, we have decided to maintain the activity of our online store. To protect the health of our workers and clients, we have adopted the protocols that we explain below.
You can buy and receive your package now, with the maximum guarantee, or buy and delay delivery.
In any case, we trust you to stay by our side, and we will continue to share beautiful things on our website and social networks.
See you soon ;-)
MEASURES ADOPTED FOR ONLINE SHIPPING
All orders from the online store leave directly from our warehouse.
No one outside the By Peppas staff can access it. After each working day, all the material used is meticulously disinfected.
Our staff works with disposable gloves and masks, their temperature is monitored before starting their work and they do it in shifts, thus avoiding that the team members have contact with each other.
THE TRANSPORTATION COMPANIES
Courier companies follow strict hygiene protocols to ensure optimal package delivery. How? The dealer will keep the preventive safety distance of one meter minimum with you to avoid any contact. In case of not being able to sign with your own pen, the delivery man will verify with his own signature the delivery of the package.
DELAY OF DELIVERY
If you wish, you can also make your purchase and indicate in the observations of the order when you want us to make the delivery, we can postpone it and your package will be stored in our warehouse.
To try to minimize the impact of this situation on daily life, we will apply FREE SHIPPING COSTS until the end of March *
Thanks for your support, without it, none of this would make sense. We wish you much encouragement, strength and optimism: together, we are stronger.
* Valid for Peninsula. The same cost of peninsular shipments (€ 3) will be subtracted from the usual cost of shipments to the Canary Islands and the Balearic Islands, Ceuta and Melilla. Possible customs costs will be borne by the buyer.